Hot Topics

Client Services professionals have to wear many hats to be effective in leading clients and teams through complex, ever-changing engagements. And they have to be able to apply a variety of skills and learnings to handle any number of situations that may arise. Bravalia offers Hot Topics to cover a myriad of situations and skills required of the modern day client server. Some Hot Topics are covered within the agendas of the defined workshop curriculum, while others are just relevant topics that may help Client Service practitioners excel.

  • Audience: One or more account management professionals from entry level through experienced, approximately Account Director-level.

  • Duration: 1.5 hours for the single-topic focused forum.

  • Cost: US$500 per Topic

The below topics are all available as Hot Topic calls and more will be added regularly. Bravalia also takes requests if you don’t see exactly what you’re looking for — just let me know.

  • Assuming Control of an Existing Account

  • Dealing with Difficult Clients

  • Fixing Broken Engagements

  • Global Engagements

  • Having Difficult Discussions with Clients

  • Managing The Team

  • Observations vs Insights

  • Onboarding a New Client

  • Researching Clients and Industries

  • Speaking, Presenting with Confidence

  • Stimulating Account Growth

  • Thinking BIG

  • When a Client Contact Moves Companies/Leaves

  • Winning New Business / Working on Pitches

  • Writing Great Contracts

Want to learn more or schedule a Hot Topic discussion? Click the button below to reach out.